Frequently Asked Questions

Everything you need to know about your order and our publications.

How long will it take for my order to arrive?

Standard shipping typically takes 5-10 business days within the United States. International shipping times vary by location but generally range from 2 to 4 weeks.

What is your return policy for books and patterns?

We offer a 30-day return policy for most physical items in new condition. Please note that digital downloads and patterns are non-refundable once the file has been accessed.

Do you offer international shipping?

Yes, we ship our books and woodworking plans worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific region.

Can I track my shipment?

Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure payments through PayPal.

Are your woodworking and craft plans suitable for beginners?

Yes, Fox Chapel Publishing offers a wide range of materials from absolute beginner guides to advanced professional techniques. Each product description includes a skill level indicator to help you choose the right project.